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Ruf Telematik Service Desk

Two things are of the utmost importance if a service and support organization are to function well: competent employees and simple processes for the employees to work with and gear themselves towards. The Ruf Telematik service desk is your central contact point for reporting malfunctions and making requests.

The following contact addresses and telephone numbers apply to all Ruf Telematik AG customers to report malfunctions or make requests.

Availability:Monday – Friday, 08:00 a.m. - 5:00 p.m.
Phone:+41 44 733 81 33
Fax: +41 44 733 81 56
E-Mail:servicedesk-rt@ruf.ch

Your advantages:

  • central contact point for you, the customer
  • regular communication while your case is being processed
  • no loss of information, as all incidents are recorded
  • prioritization of incidents according to urgency and importance

Our service and support employees are available to you for further questions.